Sales terms

For parts ordered from our online shop. Plain language, no small print.

Version 2026-09-30 · effective September 30, 2026

Who you are buying from

JH Truck Repair Services, 2720 Raffel Rd, Woodstock, IL 60098. Phone (872) 282-8717, email bodyshopjh@gmail.com. These terms apply to parts ordered through our online shop; you accept them at checkout.

Prices and payment

Prices are in US dollars. You pay online by card; payments are processed by Square, and the total shown at checkout is the amount charged.

Some parts carry a core deposit, shown separately. You get it back when you return the old part — see the returns policy.

Sales tax is not added at online checkout. If sales tax applies to your purchase, we will contact you about it before your order is picked up or delivered.

Your order

Your order is confirmed once the payment goes through, and we email you a confirmation. If we can’t supply a part after all — it sold out, or a price or listing was wrong — we tell you and refund that part in full.

Pickup and delivery

After you order, we call or email you to arrange pickup at the shop (2720 Raffel Rd, Woodstock, IL 60098) or delivery.

If you want delivery, we agree the cost and timing with you before we send anything. If you don’t want to go ahead, you can pick the order up instead or cancel it for a full refund.

For pickup, bring your order number. If we can’t reach you to arrange pickup or delivery within 30 days, we may cancel the order and refund it in full.

Fitment

Part numbers, specifications and fitment come from the manufacturers and are a guide. Check the part number against your vehicle, or call us before ordering and we will help. An unused part that doesn’t fit can be returned under the returns policy.

Cancelling

You can cancel any time before your order is picked up or sent for a full refund: call or email us with your order number.

Returns, cores and warranty

Unused parts can be returned within 30 days; faulty parts are covered by the manufacturer’s warranty. The details are in our returns and warranty policy.

Our responsibility

As far as the law allows, our responsibility for a part is limited to the price you paid for it, and we are not responsible for indirect losses such as downtime, towing, or lost business. Nothing in these terms takes away rights you have by law.

Law and changes

These terms are governed by the laws of the State of Illinois. If we change them, the new version applies to orders placed after it is published here; your order keeps the version you accepted.

See also the returns and warranty policy and privacy. Questions: (872) 282-8717 or bodyshopjh@gmail.com.